![]() Until you update the Identity will not open. If youve previously created an email account for a different email address, in the lower corner of the Accounts dialog box, click, and then click Exchange. Enter your email address, user ID, and password. On the Tools menu, click Accounts.If this is the first account youre creating in Outlook 2011, under Add an Account, click Exchange Account. The Lync 2011 client for Mac needs to be manually reconfigured to reconnect. ![]() ![]() There was a database upgrade in 14.1.0 and again in 14.1.3. Office 365 Configuring Mac 2011 Lync client for cloud Configuring Mac 2011 Lync client for cloud. We see this a lot when users do a re-install of Office then fail to upgrade. This message usually means any Identity saved with a newer version will not open in an earlier version. This Identity Cannot Be Opened With This Version of Outlook" When you Log in, hold down the Shift key.ĭelete duplicate fonts installed by Office 2011. TIP: When installing be sure that all applications are quit. Office Installation and Activation Support ![]() If you have trouble you can call for help.įor more specialized help with this issue, I suggest that you contact the Office Installation and Activation Support team: ![]()
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